Returns & Refund Policy
Return & Refund Policy
Thanks for shopping at www.biologique-recherche.mk
If you are not entirely satisfied with your purchase, we're here to help.
Returns
Returns can be made in following cases:
- Damaged product
- Wrong product
- Faulty product
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If the product was damaged during transport you should immediately contact us with images of damaged package.
If product is faulty in any way, you should contact us at 389 70 287 277 or email us at info@biologique-recherche.mk
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
+389 70 287 277
info@biologique-recherche.mk
